Post-COVID Recovery and Introduction of New Business Approaches

Colleagues discussing data and strategy in an office meeting.

From Stabilization to Renewal, Innovation and New Business Models

In 2022, SEMAK focused its activities on addressing the prolonged effects of the post-COVID period, with a strong emphasis on economic recovery, adaptation and the introduction of new approaches to business operations.

The year was marked by the need for businesses not only to stabilize, but also to transform in response to changing markets, increased operational costs and emerging global challenges.

Activities were primarily targeted at micro, small and family-owned businesses, rural and women-led enterprises, start-ups and young entrepreneurs.

Online Consultations and Recovery Programs

SEMAK continued and further enhanced its online support model, with a special focus on recovery and business redesign, through:

Online coaching and advisory services:

  • Post-COVID recovery strategies

  • Adaptation and redesign of business models

  • Management of increased costs and business risks

  • Diversification of products and services

  • Use of digital tools and online sales channels

  • Introduction of innovative and more flexible ways of working

Consultations were delivered both individually and in groups, using a practical approach with clear and applicable guidance.

Financial Support for Recovery and Transformation

In 2022, financial support remained a key component for business recovery and adaptation, provided through:

Financial instruments:

  • Loans from the Development Bank of the Republic of North Macedonia

  • Favorable loans for liquidity and business restart

  • Support for investments in adaptation and modernization

  • Advisory services for the use of state and anti-crisis measures

  • Preparation for the next phase of growth and investment

SEMAK provided professional facilitation, financial consulting and full support throughout the application process.

Raising Awareness of New Business Approaches

A significant focus in 2022 was placed on raising awareness among entrepreneurs of the need for:

  • More flexible and resilient business models

  • Innovation and digitalization

  • New market approaches

  • Sustainable and responsible operations

  • Preparation for future crises and uncertainties

Through trainings, coaching, and consultations, SEMAK contributed to a shift in mindset—from “survival” to “adaptive growth.”

Objectives of Activities in 2022

  • Accelerating post-COVID economic recovery

  • Strengthening business resilience

  • Supporting the introduction of new business models

  • Preparing for investments and long-term growth

  • Raising entrepreneurial and innovative awareness

2022 | Activity Calendar – Post-COVID Recovery

January – February

  • Analysis of post-COVID effects on businesses

  • Online consultations for recovery and stabilization

  • Revision of business plans

March – April

  • Redesign of business models

  • Introduction of new approaches in operations

  • Coaching for innovation and flexibility

May – June

  • Support for loans from the Development Bank

  • Financial consulting for recovery and growth

  • Preparation for new investments

July – August

  • Digital transformation and online channels

  • New marketing and sales strategies

  • Individual online coaching

September – October

  • Diversification of products and services

  • Preparation for sustainable growth

  • Raising awareness of new business models

November – December

  • Evaluation of post-COVID recovery results

  • Business consolidation

  • Preparation for the next phase of development